It’s important to have SMTP plugins for your website as this will ensure all of your forms are delivered safely. We recommend WP Mail Easy SMTP. Before doing this you’ll need to setup a SPF record and DKIM, as otherwise the plugin won’t work.

Setting up SPF records:

Firstly, access the DNS Management interface for your domain name. If the domain is registered with us, you can access this from the Manage Domains area of the control panel.

If the domain is not with us but is assigned to a hosting package, you can reach this interface via the Manage Hosting -> Select Package -> Manage DNS section.

Towards the bottom of the Manage DNS page, you will see 3 inputs to allow you to add new records. To add it:

Leave the Name field blank
Select TXT for Type
Enter v=spf1 include:spf.stackmail.com a mx -all as data
Then save the changes. Your domain is now protected by an SPF record.

Setting up DKIM:

Head to Manage Hosting and ‘Manage’ the package you want to add a DKIM record.
Select the DomainKeys icon.
Firstly, we’ll explain how to add a simple DKIM record to your DNS.

Ensure you’ve selected the domain you want to add the DKIM record-to.
Add a Selector. This can be any value or name you like. It’s simply a field to identify the DKIM record. Then select Add Signature.

Afterwards when setting up the SMTP plugin you can add the following details:

The details for SMTP are

SMTP Host: smtp.stackmail.com

SSL 465

Your admin email

Your password for your email account

Afterwards your SMTP plugin should be setup allowing all of your emails to arrive safely.